Please follow the links
below to access our terms and conditions and
the terms and conditions of the various domain
name registries we work with.
Dial a Hosting ("we") are committed
to protecting and respecting your privacy.
terms and conditions of supply http://www.heartinternet.co.uk/termshi.shtml
and any other documents referred to on it)
sets out the basis on which any personal data
we collect from you, or that you provide to
us, will be processed by us. Please read the
following carefully to understand our views
and practices regarding your personal data
and how we will treat it.
the purposes of the Data Protection Act
1998 (the "Act"), the data controller
is Dial a Hosting of 2 Castle Quay,
Nottingham NG7 1FW.
we may collect from you
1.1 We may collect and process
the following data about you:
1.1.1 information that you
provide by filling in forms on our website
"site"). This includes information
provided at the time of registering an account,
purchasing services from us or requesting
further services. We may also ask you for
information when you report a problem with
our site or the services you have purchased;
1.1.2 if you contact us letter
or email, we may keep a record of that correspondence;
1.1.3 if you contact us by
telephone, we may record our telephone conversation
for training purposes and, if you are asking
us to provide you with the use of a dedicated
hosting server, for the purposes of proving
1.1.4 we may also ask you
to complete surveys that we use for research
purposes, although you do not have to respond
1.1.5 details of transactions
you carry out through our site and of the
fulfilment and administration of your orders;
1.1.6 details of your visits
to our site including, but not limited to,
traffic data, location data, weblogs and
other communication data, whether this is
required for our own billing purposes or
otherwise and the resources that you access
2. IP addresses and
2.1 We may collect information
about your computer, including where available
your IP address, operating system and browser
type, for system administration and to report
aggregate information to our advertisers.
This is statistical data about our users'
browsing actions and patterns, and does
not identify any individual.
2.2 For the same reason, we
may obtain information about your general
Internet usage by using a cookie file which
is stored on the hard drive of your computer.
Cookies contain information that is transferred
to your computer's hard drive. They help
us to improve our site and to deliver a
better and more personalised service. They
2.2.1 to estimate our audience
size and usage pattern;
2.2.2 to store information
about your preferences, and so allow us
to customise our site according to your
2.2.3 to speed up your searches;
2.2.4 to recognise you when
you return to our site.
2.3 You may refuse to accept
cookies by activating the setting on your
browser which allows you to refuse the setting
of cookies. However, if you select this
setting you may be unable to access certain
parts of our site. Unless you have adjusted
your browser setting so that it will refuse
cookies, our system will issue cookies when
you log on to our site.